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Monthly Club FAQ

Monthly Club Frequently Asked Questions

How much is the club?

You can pay monthly for $28.99/month or get two months for free by paying yearly for $289.90.

When will I be billed?

You will be billed at the time you place your order and then will be billed on the same date each month.

When will the kit be shipped?

The kits will be shipped on the beginning of each month.

Can I cancel my membership?

Yes, you can cancel at anytime.  Just contact us to let us know 30 days prior to cancelling your membership.

Are there any penalties when cancelling?

No, there are no penalties when you cancel, however we do require a 30 day advance notice to cancel your account.

Will the design be printed on the fabric?

No, you will need to trace the design on the fabric using a Heat Removable FriXion Pen or use printable Stick 'n Stitch.

How do I pay for the Monthly Club?

You will need to pay with a credit card, we cannot use PayPal, checks or money orders.

When does the club end?

There is no end date for the club.  You will be renewed each month until you cancel.  If you paid for the entire year, you will be charged again each year until you cancel.

Is this a block of the month type club?

No, each monthly kit will be unique and will NOT be used for a 12 month final project.

Do I need to renew each year?

No, you do not need to renew each year.  We will continue to charge your credit card until you cancel

 

If you have any other questions, please contact us at info@birdbraindesigns.net

 

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